Reviews

Lauren is great! She made the whole process easy and answered all my questions. She clearly cares about doing a good job and helping people.

Today I got fitted for my insoles by Lauren. She is very nice and attentive to her clients. Made the process quick and explained the next steps! Very happy with my experience.

Lauren was very thorough and helpful. She explained how to use the equipment and the time frame for other equipment coming in. I was very impressed with her work

Lauren was willing to drive to my unit on Camp Pendleton. Very quick and easy.

Lauren, from the Camp Pendleton remote clinic, was incredibly knowledgeable, compassionate, and thorough.

Elmer was very professional, knowledgeable, and answered all of my questions at the Pensacola location.

Thankyou to Tactical Rehab today for my inserts. Very professional team. Highly recommended

Great service! Easy process and very professional.

Outstanding! Seamless process from beginning to end. Very professional and knowledgeable, by far the best I’ve seen. Highly recommend!

Real professional team, outstanding service

Very resourceful

Very friendly and knowledgeable staff. Quick response to questions.

I had an exceptional experience with Jesslyn and Connor. Both were incredibly knowledgeable and responsive to all of my questions and concerns regarding my flat feet. The booking process was seamless, thanks to Jesslyn, who conveniently sent me a link to schedule my appointments right on my phone. My first appointment was for getting fitted for orthotics, and the second was to pick them up. The moment I tried my orthotics in my shoes, I felt an immense sense of relief. I am so grateful for the care and expertise provided—thank you for making this such a positive experience!

I had a great experience. Connor was very helpful and informative, he helped me with my mold casting. I would definitely recommend to my team for anyone who needs orthotics.

Everything was exceptional and patient oriented. From scheduling the appointment, to being greeted as I walked in the front door. Sheena was extremely knowledgeable about the process and helped me to understand everything about the orthotics I would be receiving. I can’t wait to experience the science behind these custom orthotics!

Amazing service Very Friendly

Amazing service

Melissa
One of the best customer service ever. I’ve learned so much in the space of a short period. I surly would recommend to anyone. I promise you will not regret it.

To be honest, the lady out there was super fantastical. I like the way she interacts with clients. I take my hat off.

Very personable.

Jerry assisted me with my orthotics but the whole team was also a pleasure to deal with. They were the quickest business to book an appointment, they gave me had an unbelievably quick turn around for getting my product in, and their customer service was top tier! I would highly encourage any and all of my Marines to go here first before seeking out any other options. SINCERE THANKS TO THEIR TEAM!!

Aaron was very helpful and professional. I’m very satisfied with the whole process. The insoles have made a huge difference. I’m very satisfied with the whole process.

Aaron was great! Awesome customer service and he was very timely with his responses. My new insoles are very comfy too. Tactical Rehab is amazing!

Daniel was very helpful and polite, made everything to be a professional experience while being here and was able to get me in and out in now time.

Daniel and Deb were very informative, answered all my questioned and very excited to start using my new machine.

Kelly’s service has been beyond the BEST. She made up for my last experience, which is the reason I waited too long to get new inserts (you might want to look into that lady…she was very rude). Either way, Kelly is promt, texts before appointments, veriefied insoles were indeed delivered and explained everything in detail while she fit them. She deserves a 10 Star rating!!!! Thank you for hiring a true professional.

Great service! Nice staff & knowledgeable people!

Had an appointment with Kelly today, it went very well. She’s very professional and she knew exactly what was going on when I explained my issue. Thank you for the wonderful service.

I love how I was in and out less than 15 mins 😌

Very patient and informed representative.

This is my second go round here and it’s simple and the staff is wonderful!!

Personally had a great experience here staff made sure I had the right equipment for my needs there was no wait time. I was able to leave with confidence and was also assisted with existing equipment recommendations. Overall satisfied++

Kelly was absolutely amazing! Great conversation, lots of knowledge, and a great experience. Years later and Tactical Rehabilitation Norfolk still has the best customer service in Hampton Roads!

Outstanding service and very Customer friendly people. Highly recommend

Very professional, with great explanation and demonstration.

Overall great experience, very nice and personable people working there.

Fast, efficient, patient and helpful!!

The appointment was very fast. The office was also clean. The rep helping me explained the difference in equipment I’d be getting so I’m just waiting on that now.

Very friendly, professional, and quick service.

Amanda was good to go she got me in and out. She was very Professional and knowledgeable.

I had very good experience
Great service

Good customer service & great services.

Great service. Quick scheduling!

Great and fast services. Everything was easy and hassle free.

Great team at this location! They were very thorough and ensured that my brace fit properly, by doing a test walk with me and checking for comfort and fit along the way. Thank you for such an amazing experience.

Outstanding Service by a top notch professional. This team got me in quick and then we’re expedient processing my orthotic soles. The pick up and fitting was exceptional and I was in and out quickly because it was explained very well and my tech answered all my questions in advance. Thank you so much!!!

Had a great appointment with Leslie Rosales! She was fabulous, professional, knowledgeable, and expeditious!

Excellent and efficient service

Great service, very welcoming. She explained every step so there were no surprises

Leslie is fantastic!!! She is so professional and takes care of your needs. She took the time to explain everything and ensure I understood. I love this place!

Professional and efficient!! I cannot be more happy. Thank you.!!

Easy to book an appointment, friendly, knowledgeable, took time to explain the process.

Booking this appointment was super easy. Notification was very helpful in planing visits. Service was quick and straight to the point. Staff was knowledgeable and really help me understand what type of insoles they provide and why it will benefit for my feet in any activity I may participate in. Well I just picked them up today so hopefully good news with less foot pain! Thank you again my appointment was awesome. I learned alot.

Great

Great fast and friendly service. Super professional.